Privacy Document

Privacy Policy

Effective Date: July 17, 2026ยทLast Updated: July 17, 2026

Flux 3D respects your privacy. This policy explains how we collect, use, share and protect information when you use the public website, place an order, request a quote, or contact us.

1Information We Collect

Depending on how you use the site, we may collect account information, contact details, quote requests, order information, design files, shipping addresses, billing details, support messages, device information, cookies, and analytics data.

For orders, we may process business and organization details, product specifications, file uploads, delivery information, payment references, and order status information.

We do not ask customers to send complete card numbers, CVV, or UPI PINs through our forms.

2How We Use Information

We use information to provide and improve the website, produce quotations, manufacture and deliver orders, answer support requests, manage payments, detect fraud, maintain security, comply with law, and send service-related updates.

3Information Sharing

We do not sell personal information. We may share information with service providers that help operate the website, payment gateway providers, shipping and courier partners, and professionals who help us comply with law or protect our rights.

When payment is handled through PayU or another gateway, payment processing is completed by that gateway and we do not directly store complete card numbers, CVV, or UPI PINs on our servers.

4Cookies and Tracking

We use cookies, analytics and similar technologies to remember preferences, understand site usage, improve the website and protect against abuse. You can manage cookies in your browser settings, though some features may not work properly if cookies are disabled.

5Data Security

We use access controls, authenticated server-side checks, and operational safeguards to protect information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.

6Your Rights and Requests

You can request access, correction, or deletion of your personal information where applicable. We may need to retain some records for tax, legal, accounting, security, or order-fulfilment reasons.

To make a request, contact flux3d.in@gmail.com or call +919623023480.

7Data Retention

We keep information only for as long as needed to operate the service, fulfil orders, resolve disputes, comply with law, or maintain business records. Support and order records may be retained for a reasonable period after the transaction is completed.

8Children's Data

The website is not intended for children to use independently. If you believe a child has provided personal information, contact us so we can review and, where appropriate, delete it.

9Changes to this Policy

We may update this policy when the website, payment flow, or service operations change. The latest version published on this website applies from the effective date shown above.

10Contact Us

For privacy questions or requests, contact flux3d.in@gmail.com or use the public contact page.

Address: Sawargaon Tal, Sangamner, Ahmednagar, Maharashtra, 422605, India

Phone: +919623023480