Shipping & Delivery

Flux 3D delivers custom 3D-printed orders and ready-made products across serviceable PIN codes in India.

Delivery availability depends on courier-service coverage. International shipping is not available unless Flux 3D confirms it separately in writing.

Custom 3D-printed orders: Production normally begins after payment confirmation and acceptance of the final specifications. Estimated production time is generally 3-7 business days. Large, complex, high-quantity or specially finished orders may require additional time.

Ready-made products: In-stock ready-made products are normally processed for dispatch within 1-3 business days after payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

Production time and courier-delivery time are separate.

After dispatch, delivery normally takes approximately 3-8 business days, depending on the destination PIN code, courier availability and external conditions.

Remote or difficult-to-service locations may take longer. Delivery dates are estimates and are not guaranteed.

Delays may occur due to weather, transportation disruption, public holidays, courier limitations, strikes, natural events, regulatory restrictions or other circumstances outside Flux 3D's reasonable control.

Shipping charges will be displayed before payment or included in the approved quotation. Charges may depend on product weight, dimensions, declared value, destination and courier service.

Any free-shipping offer will apply only when clearly displayed for the relevant order. Customers will not be charged an undisclosed shipping amount after payment without their approval.

Tracking details will be shared by email, SMS, WhatsApp or through the customer's order page when tracking is available. Tracking information may take up to 24 hours after dispatch to become active.

Customers should inspect the package at delivery. When packaging appears visibly damaged, the customer should photograph the package before opening it, record an unpacking video where reasonably possible, retain the original packaging, and report the problem within 48 hours.

An order will not be considered lost merely because it is delayed. Flux 3D will first investigate the shipment with the courier partner.

When the courier confirms that the package is lost, Flux 3D may provide a replacement, reprinting, reshipment or full refund. The customer will not be charged again when the shipment was lost due to Flux 3D or its courier partner.

When a shipment is returned because the address was incorrect, the customer was unavailable, delivery was refused, the courier could not contact the customer, or multiple delivery attempts failed, Flux 3D may request an additional shipping payment before resending the order.

For custom products, the manufacturing cost will not normally be refundable where the product was correctly produced but could not be delivered because of customer-provided information or customer unavailability.